1. Information We Collect

We collect information to provide quality training services and improve your website experience.

1.A Personal Information

We may collect personal information when you register for a course, contact us, or subscribe to updates:

• Full Name
• Contact Information: Phone number, email address, mailing address
• Identity Information (if applicable for BRTA assistance):
  • Date of Birth
  • NID Number
  • Learner’s License details
• Payment Information (processed through third-party gateways; we do not store card details)

1.B Non-Personal Information (Automatic Data Collection)

When you browse www.ctgdrivingschool.com, we automatically collect:

• Browser type and version
• Device type (mobile / desktop / tablet)
• IP address
• Pages viewed, time spent, and site interaction data
• Referring website or search keywords (if applicable)

2. How We Use Your Information

We use your information for the following purposes:

• Course Enrollment: Process registration, schedule classes, and manage student records
• Communication: Send confirmations, reminders, notices, or respond to inquiries
• BRTA Documentation Support: Assist with driving license-related paperwork (upon request)
• Website Improvement: Analyze traffic to enhance user experience
• Marketing & Promotions: Send announcements, offers, or newsletters — you may unsubscribe anytime

3. Cookies and Tracking Technologies

Our website uses cookies to enhance performance and personalize user experience.

What Are Cookies?

Small text files stored on your device by your web browser.

Why We Use Cookies

• Remember your preferences
• Improve website performance
• Analyze visitor activity (e.g., Google Analytics)

Control of Cookies

You can disable cookies through your browser settings. Note: Disabling cookies may affect website features.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal data.

We may share data only with:

• Trusted service providers assisting in website operation or payment processing
• Government authorities such as BRTA, if required for licensing assistance
• Law enforcement, if legally required

All third-party partners must agree to keep your information confidential.

5. Payment Processing

Transactions made through:

• bKash
• Nagad
• Rocket
• Bank Cards

are processed by secure third-party payment gateways. We do not store your financial information on our servers.

6. Data Security

We employ industry-standard security measures to protect your data:

• SSL (Secure Socket Layer) encryption
• Secure server hosting
• Restricted access to authorized personnel only

Despite our efforts, no online system is 100% secure. Users share information at their own risk.

7. Third-Party Links

We may include links to external websites (e.g., BRTA, transport services). These websites have their own independent privacy policies. We are not responsible for their content or data practices.

8. Your Rights

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal and record-keeping requirements)

To exercise these rights, contact us using the details below.

9. Additional Notice for U.S. Visitors (CCPA/CPRA Compliance)

If you are a resident of California (USA), the following applies:

• We do not sell or share personal information
• You may request disclosure of collected data
• You may request deletion of your personal data
• You may request correction of inaccurate data

To submit any such request, please contact us at the email below.

10. Google AdSense & Advertising Cookies

We use Google AdSense to display advertisements. Google may use cookies, including the DoubleClick cookie, to serve ads based on a user’s previous visits to this website or other websites.

Users may opt out of personalized advertising by visiting: https://www.google.com/settings/ads

11. Contact Us